Preact is a data-driven customer success platform that presents actionable user behavior insights directly within leading CRMs, help desks, live chat, and even internal IT tools to ensure that critical information is available during every customer interaction. Incoming support request? The Preact sidebar pops up, you see a timeline of a user’s recent activities and errors and can close the ticket faster.
Trying to better understand, segment and communicate with your users? The Preact sidebar shows user engagement, churn likelihood, and onboarding progress and you can either message individuals directly or segment in your email marketing.
Don’t react. Preact.